Items shipped from LUTSDOLL may be returned to the wrong address, absence, or for other reasons.

The returned order must be shipped again. A reshipment fee is required.

Regarding the returned order, we will refund the amount excluding the shipping fee as a point.

If you need a product, please do it. Points can be used in cash.

In the case of dolls, we will inform you of the reshipment fee by e-mail without processing a refund.

If you don't reply for more than a month, the doll may be discarded, so please be careful.

I look forward to your kind cooperation.

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