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  • BANKSHINHAN BANK
  • SWIFT CODESHBKKRSE
  • ACCOUNT180-003-917545
  • NAMELUTSDOLL
  • BANK ADDRESS20,Sejong-daero 9-gil, Jung-gu,Seoul, Korea
  • TEL82-2-765-2326
  • ADDRESS308ho,Woolim E-biz Center 2cha, 12, Digital-ro 33-gil,Guro-gu, Seoul, Korea (08377)

FAQ

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Title

I received ‘On shipping' email, but I could not track my package with the tracking number in the email!

Posted by LUTS DOLL(ip:)

Date 2017-05-12 18:22:46

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Tracking number is registered within 4~5 hours since email notice was sent. That’s because it takes some time that our parcels are registered to post office online tracking system.
So, please wait for a while. Also even though we packed parcel, it takes about a day that the parcels are completely sent to be shipped. So please wait about a day if we told you expected shipping date.
If you can’t take tracking information within a day, please contact our Q&A board. We will check and support you!

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